Frequently Asked Questions
How can I get assistance if I need it?
What type of books do Pascal Press publish?
You can browse our full range of brands and books by By Brand, By Year or By Subject to find the resource to meet your needs.
Do you have product catalogues?
Click Here to view and download our current catalogues.
What retail distributors are your brands/products found in?
Do you have Teacher Resources?
All teachers that have membership have access to Free-to-Download Teacher Resources, which can be accessed in your Account Details, and click Teacher Resources.
Photocopying and Copyright- how much can I photocopy?
For details on the CAL license for educational institutions and our Terms and Conditions on CAL Click Here.
Can I reproduce or communicate Pascal Press books for any other purposes aside from those stated above?
Pascal Press Membership
What are the benefits of becoming a member?
- Free shipping on all orders over $60 in Australia.
- Enjoy access to free-to-download resources.
- Sales alerts via email on exclusive offers.
- Faster check-out.
- Access to your order history.
How do I become a member?
Simply Click Here to create an account, and become a member today.
How do I update my personal account details?
How do I access the Free-to-Download resources?
- NAPLAN-*style Test.
- Year 11 and 12 / HSC.
How do I view my order status?
How do I reset my password?
Why can't I log into my account?
- You have an account but do not have a password.
- You have entered the wrong password.
- The account does not exist or is incorrect.
Why is the website not loading properly?
Making an Online Purchase
How can I make an online purchase?
Once you have completed your order, you will receive a confirmation email with the details of your order. If you do not receive your confirmation email, please check your email junk folder, or Contact Us for further assistance.
How do I use the Coupon Code?
To view your cart, click on the cart image (top right-hand corner).
Please note: Only 1 Coupon Code can be applied per purchase. Refer to the terms and conditions of the Coupon Code before use.
If you forgot to enter the Coupon Code at checkout, and require further assistance, please Contact Customer Service.
Why doesn’t my Coupon Code work?
If you require futher assistance, please Contact Customer Service.
How can I edit my order?
If you require your delivery address changed for the order or require changes on the product(s) you have selected, please Contact Customer Service.
Please note: If you wish to change the delivery address or cancel item(s) after the order has been shipped, you may be charged any delivery costs for the returned items.
What if product is out of stock?
How do I use the Wishlist feature?
Can I price match / receive a partial refund, if an item goes on sale after I’ve made an order?
Shipping & Delivery
How much is shipping?
Members with an account will receive free shipping on orders over $60 within Australia.
We can ship to any address in the world, however please note that there are restrictions on some products, and some products cannot be shipped to international destinations.
International orders incur a postage and handling fee based on the destination and weight of the package.
For International Orders, please complete your order as normal, supplying us with your delivery details including destination country, and a Customer Service Representative will contact you via email with a quote.
For more information regarding shipping costs,Click Here.
How do I track my delivery?
Please allow 24 hours for your tracking number to be active and leave the dispatch depot.
What are your return policies?
We will give you a credit, at our discretion, if the book you purchased from us is lost or damaged in transit, is faulty, or is significantly different to the one shown on the website.
For more information about Terms of Sale, Click Here. To discuss a refund or exchange, please Contact Customer Service.
How long will my order take to arrive?
4-5 Business Days VIC country, QLD country and SA country
5 Business Days Perth (allow an additional 2–3 days for WA country addresses)
* All delivery times stated above are approximations. Pascal Press strives to provide your order to you as soon as possible.
What payment options are there?
Mastercard, Visa, and American Express.
PayPal is a platform where you can store your cards, checkout fast, whilst having your purchase protected.
To use PayPal you are required to have a PayPal account. During checkout, you will be prompted to sign into your PayPal account to complete payment.
Please refer to PayPal terms and conditions before creating a PayPal account. PayPal is not affiliated with Pascal Press membership.
To use Zip Pay you are required to have a Zip Pay account. During checkout, you will be prompted to sign into your Zip Pay account to complete payment.
Please refer to Zip Pay terms and conditions before creating a Zip Pay account. Zip Pay is not affiliated with Pascal Press membership.
Click Here to learn more about ZipPay.
What brands are available to purchase?
Excel workbooks and study guides have helped students excel in their studies for over 30 years. Written by expert educators to support the Australian Curriculum, this range caters to preschool, primary, and secondary students.
Click Here to view our Excel range.
Targeting Suitable for use by students and teachers in-class or for at-home learning and written by experienced educators, the Targeting range is specifically designed for Years K/Prep–7 (ages 5–13). Covering English, Handwriting and Maths, this range addresses all key learning areas of primary literacy, numeracy and handwriting.This range includes Student Workbooks, Teaching Guides and Teacher Resource Books, and much more, all fully cross-referenced with Australian Curriculum and state syllabus outcomes Click Here to view our Targeting range.
ABC Reading Eggs
ABC Reading Eggs was created by a highly experienced team of Australian primary school teachers, writers, and developers to help children become fluent and proficient readers. The multi-award-winning early learning resource supports your child’s learning to read journey. With its fun and rewarding lessons, ABC Reading Eggs teaches preschool and primary school children in Years K-Prep – year 2 the core reading and comprehension skills needed to be successful in school.
Click Here to view our Reading Eggs range.
From the creators of ABC Reading Eggs, the ABC Mathseeds program teaches preschool and primary school children aged 3–6 the core maths and problem-solving skills needed to be successful in school.
The ABC Mathseeds series of activity books, posters, flashcards and stickers combines highly structured lessons with motivational elements, to keep children engaged and keen to learn. Focusing on core maths skills and strategies essential for sustained success, ABC Mathseeds supports and reinforces in-school learning and makes learning maths an encouraging and meaningful experience for your child.
Click Here to view our Mathseeds range.
The Writing Success! series contains ready-to-use writing scaffolds that teach writing skills. The units guide students through the steps of creating extended pieces of writing in the three key text categories: Imaginative, Informative and Persuasive.
The fourteen units explicitly teach the skills of writing a wide range of text types – including Short Stories, Poetry, Expositions and Discussions, Text Reviews and Text Responses, Reports, Descriptions, Recounts and Explanations.
In each of the units, students analyse and learn from a real-life focus text. They examine the text’s structure, stages and language features and then apply this information and knowledge to start writing on their own. A selection of graphic organisers assist students to brainstorm ideas and end-of-unit assessment rubrics can be used by students, teachers or tutors to evaluate the text draft and suggest improvements.
Click Here to view our Writing Success! range.
Blake’s Guides is a comprehensive series of study guides for primary school students aged 7–12. Covering a range of subjects including English, Maths, Science and History, and NAPLAN* concepts, Blake’s Guides offer students simple explanations, examples and activities aligned to the Australian Curriculum.
Both teachers and students will find Blake's Guides invaluable in developing classroom activities and ensuring basic areas are fully understood. Teachers and students will find the book an extensive and useful guide in the classroom and a valuable source of information to support their studies.
*This is not an officially endorsed publication of the NAPLAN program and is produced by Pascal Press independently of Australian governments.
Click Here to view our Blake's Guides range.
To view all other brands, Click Here.
Do your products follow the latest Australian Curriculum guidelines?
From time to time curriculum guidelines change. Feel free to Contact Customer Service, if you’re unsure of whether the product you’re interested in up to date with the current AC guidelines.
Can I view samples of your books?
What type of promotional emails do you send?
How do I subscribe to receive promotional emails?
If you would like to create a member account,to receive our promotional emails, Click Here.
How do I unsubscribe myself from promotional emails?
Subscription changes may take up to 24 hours to complete.